App not opening one of my books


One of my books won’t load. When I go into it, the chapters area is blank and looks like it’s loading but nothing comes up. It says it’s synced down the bottom. Have tried restarting etc. Any ideas?

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I would contact Jacob directly via the help menu, he is really good at sorting these types of issues.


Hey @Rebecca_Addison, often I need you to reach out in support to get the right account, project, and other info, but I was able to find the issue and fix it. You should be able to load your copied project now.

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Hi jacap haw are you I have a problem with the subscription