Dabble Update 4/11

**AerisLei** · April 12, 2019, 6:36am

So I opened up Dabble and was looking at a project. It told me I had an update (I didn’t check the version number) and… when I ran the update it now gets stuck on the initial splash screen with the inspirational quote and will not allow me to go any further.

This is only affecting the desktop version as the web version loaded immediately, requested I update it, and then displayed everything as it should.

I did want to edit to add that I attempted restarting my computer and desktop dabble is still unreachable. In the morning (it’s … like 1am here) I’ll try reinstalling it.

**Chris** · April 12, 2019, 1:24pm

same here I immediately came here to check the web version and if any content was lost

**Jacob** · April 12, 2019, 3:10pm

It could be you had an old desktop version. Try downloading the latest from https://www.dabblewriter.com/downloads and see if that fixes things. @AerisLei, @Chris

**Chris** · April 12, 2019, 3:29pm

Yes, all working fine with a quick reinstall.

**AerisLei** · April 12, 2019, 5:44pm

Weird, I’d been pretty religious about updates. But yeah, a reinstall did resolve the issue. ^^

**Jacob** · April 13, 2019, 12:37am

@AerisLei, there are 2 types of updates with Dabble, one for the web app and one for the desktop app. I found the desktop app updates are not so reliable to happen automatically, though I’ve not been able to figure out why. The web updates are reliable, and that is what you have likely been updating regularly.

Sorry for the confusion.