Elements for Plot Grid and Characters greyed out

I’d like to add characters and plot elements. I"m just starting.
I have a technical problem.

Under Plot (the highest level header), my choices are "Add new plot line: and “Add new plot grid”.
But they are greyed out. I can’t add either.

In Characters, at the main level,
my choices are Add New Folder, Add New Note and Rename Folder.
But they are greyed out. I can’t add any.

What do I do to make these options "workable?


If you have the basic plan you cannot do this. If you have the second tier or higher I believe this is available. If you aren’t sure message support and they can assist you.


That’s it! I have a basic membership. Thanks!